Privacy Policy
Last updated: October 15, 2025
Zuame Wellness operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase.
- Communications with us including information you include in communications with us.
- Device information including information about your device, browser, or network connection, your IP address.
- Usage information including information regarding your interaction with the Services.
Personal Information Sources
- Directly from you including when you create an account, visit or use the Services, communicate with us.
- Automatically through the Services including from your device through cookies and similar technologies.
- From our service providers when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, process payments, fulfill orders, and create a customized shopping experience.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes.
- Security and Fraud Prevention. We use your personal information to authenticate your account and detect fraudulent activity.
- Communicating with You. We use your personal information to provide customer support.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.
How We Disclose Personal Information
- With vendors and other third parties who perform services on our behalf (e.g. payment processing, data analytics, fulfillment and shipping).
- With business and marketing partners to provide marketing services and advertise to you.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, to enforce applicable terms of service.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account or comply with legal obligations.
Your Rights and Choices
- Right to Access / Know. You may have a right to request access to personal information that we hold about you.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you.
- Managing Communication Preferences. You may opt out of promotional emails at any time by using the unsubscribe option.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, please email us at zuame12@gmail.com or contact us at 1st Floor, No.410, 8th Cross, Indira Nagar, West of Cord Road, Rajajinagar, Bengaluru 560010, Karnataka, IN.
Privacy Policy
I've never heard of Zuame. Why should I trust you?
We understand. In a market flooded with new brands, trust is earned, not claimed. Here's what speaks for us: 5,000+ Restorations, Certified Organic and GMP certifications, formulations rooted in 5,000 years of Siddha science (not last year's trend), and a founder who started this from her grandmother's palm-leaf manuscripts — not a business school whiteboard. We don't ask you to trust our marketing. We ask you to trust the science.
Will this really work? I've tried everything.
If you've tried everything, you've tried mass-market chemistry designed for the average person. Siddha formulations are different — they work at the root cause, not the symptom. Our Gold Bhasmam undergoes 90 days of purification. Our herbs are sourced from traditional Siddha gardens, not commercial farms. 93% of our users saw visible results within 21 days. But we also offer a 60-day ritual guarantee — full refund if your skin doesn't respond.
These prices seem high. Are they worth it?
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