Terms of Service
Overview
This website is operated by Zuame Wellness Private Limited. Throughout the site, the terms "we", "us" and "our" refer to Zuame Wellness Private Limited. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 5 – Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
Section 7 – Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties.
Section 8 – Third-Party Links
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third-party materials or websites.
Section 9 – User Comments, Feedback and Other Submissions
If you send certain specific submissions or creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
Section 10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.
Section 12 – Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules, laws, or local ordinances; to infringe upon intellectual property rights; to harass, abuse, insult, harm, defame, or discriminate; to submit false or misleading information; to upload viruses or malicious code; to spam, phish, or scrape; for any obscene or immoral purpose; or to interfere with security features of the Service.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind.
In no case shall Zuame Wellness Private Limited, our directors, officers, employees, shareholders, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
Section 14 – Indemnification
You agree to indemnify, defend and hold harmless Zuame Wellness Private Limited and our parent, subsidiaries, affiliates, partners, officers, directors, shareholders, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand arising out of your breach of these Terms of Service.
Section 15 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
Section 16 – Termination
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
Section 17 – Entire Agreement
These Terms of Service and any policies or operating rules posted by us on this site constitutes the entire agreement and understanding between you and us and govern your use of the Service.
Section 18 – Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of India and jurisdiction of Coimbatore, Tamil Nadu.
Section 19 – Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
Section 20 – Contact Information
Questions about the Terms of Service should be sent to us at ce@zuame.in.
Terms of Service
I've never heard of Zuame. Why should I trust you?
We understand. In a market flooded with new brands, trust is earned, not claimed. Here's what speaks for us: 5,000+ Restorations, Certified Organic and GMP certifications, formulations rooted in 5,000 years of Siddha science (not last year's trend), and a founder who started this from her grandmother's palm-leaf manuscripts — not a business school whiteboard. We don't ask you to trust our marketing. We ask you to trust the science.
Will this really work? I've tried everything.
If you've tried everything, you've tried mass-market chemistry designed for the average person. Siddha formulations are different — they work at the root cause, not the symptom. Our Gold Bhasmam undergoes 90 days of purification. Our herbs are sourced from traditional Siddha gardens, not commercial farms. 93% of our users saw visible results within 21 days. But we also offer a 60-day ritual guarantee — full refund if your skin doesn't respond.
These prices seem high. Are they worth it?
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